Returns and refunds

Returns and refunds

Bateleur is part of the fastest growing industry on the planet. We are competing with the biggest and best brands in the world. Customer obsession is not something that can be falsified. If you're not completely satisfied with our products then please return your item within 30 days of purchase for free. We work incredibly hard and are extensively proud of our products, and are only happy if you are.

With each purchase we provide you with a 1st Class returns label to make returning a product as easy as possible. We want it to fit and feel perfect. 

Simply, fill in the 'returns and exchanges' form, repack your item in the original packaging and apply the prepaid returns label to the exterior. Then take it to you local Royal Mail post office.

If you have any questions, please visit our contact us page.